📄 Policies & Compliance

Transparency matters. Review our policies governing messaging, privacy, and use of Mahalo Power services.

Mahalo Power LLC is committed to responsible communication and protecting your privacy. The policies below outline how we handle text messaging, personal data, and the rules that govern our automated information system. If you have questions about any of these policies, please contact us.

SMS & Texting Policy

Details on what text messages we send, how often, message types (customer care, notifications, marketing), and how to manage your messaging preferences.

Read Texting Policy

How we collect, use, store, and protect your personal information — including phone numbers, email addresses, and messaging data. Your data is never sold.

Read Privacy Policy

Terms & Conditions

The legal terms governing your use of the Mahalo Power website, SMS messaging service, and related services — including eligibility, liability, and dispute resolution.

Read Terms & Conditions

Acceptable Use Policy

Rules for using our automated messaging system, including permitted and prohibited uses, our "Very Soft Marketing" commitment, and regulatory compliance standards.

Read Acceptable Use Policy

Opt In to Text Messages

Sign up to receive helpful solar energy information, answers to your questions, and service updates via text message from Mahalo Power. You can also text "OPT-IN" to our number.

Go to Opt-In Page

Opt Out of Text Messages

Unsubscribe from Mahalo Power text messages at any time using our web form, or simply text "STOP" to our toll-free number. We process all opt-outs immediately.

Go to Opt-Out Page

Contact Preferences

Manage all of your Mahalo Power communication preferences in one place — choose which types of messages you want to receive, update your opt-in/opt-out status, and control how we reach you.

Manage Preferences